Frequently Asked Questions

LoonaFlow finds real local businesses for you by scraping Google Maps for whatever you search — "dentists in Prague," "gyms in Austin," anything with listings — then hands you verified contact details: name, address, phone, website, and email. From there you can download the list as a CSV and reach out yourself, or let LoonaFlow send the outreach emails for you automatically.

No. The Free Tier doesn't require a credit card — you get 200 leads a month, 1 email account, and 30 emails/day per inbox to try the platform risk-free.

Sourcing a list of leads usually takes minutes. From there, timelines vary by list quality, offer, and inbox warmup status — many users see opens and early replies after their first campaigns, but sustained performance depends on relevance, deliverability setup, and consistent sending habits.

No. Searching for leads is just typing what you're looking for, like you would in Google Maps. No CSVs to build by hand, no scraping tools to configure, no code required.

Yes. We source business records from Google Maps and trusted directories based on whatever you search for, then deduplicate and enrich key fields like email, phone, and socials. If a business has no public email, or only a personal/free mailbox (e.g. @gmail.com), it's automatically skipped for outreach so your list stays clean.

Any country with business listings on Google Maps — that's over 130 countries today. Search by city, region, or country, and we'll scrape whatever matches your target audience.

Yes. If you can search for it on Google Maps, you can target it with LoonaFlow — there's no fixed category list to pick from. Dental clinics, roofers, law firms, restaurants, whatever niche and city you type in.

Business name, category, phone, website, address, city, rating and review count, email (and a secondary email when available), plus links to Facebook, Instagram, and LinkedIn where LoonaFlow can find them.

It depends on your plan: 200/month on the Free Tier, 1,000 on Starter, 3,000 on Growth, 7,000 on Scale, and 10,000+ on Enterprise. See the Pricing page for the full breakdown.

Yes. Scraping and sending are two separate steps — if you already have a list, you can upload your own CSV instead and skip straight to outreach.

Listings are pulled live from Google Maps at the time you search, so they reflect what's publicly listed right now — not a stale, pre-built database. That said, businesses do update their own listings, so always double-check anything mission-critical (like a phone number) before a high-stakes outreach.

No. Scraping and sending are separate. You can scrape a list, download it as a CSV, and use it anywhere — your own CRM, another outreach tool, or a manual campaign. Sending through LoonaFlow is optional, not required.

You write one email template, and LoonaFlow sends it to every contact in your list straight from your own inbox — not a shared or generic sending address. Sends are paced out over several days rather than blasted all at once, which helps protect deliverability.

Yes. If a lead has a phone number, WhatsApp, Facebook, Instagram, or LinkedIn on file, you can download the list and reach out on whichever channel makes sense for that business — LoonaFlow's automated sending only covers email today.

That's set per inbox by your plan: 30/day on Free, 50/day on Starter, 150/day on Growth, and 500/day on Scale. Enterprise plans support 10 email accounts at 50/day each.

Yes. If you send through LoonaFlow, opens and replies show up per campaign in real time, so you can see what's working before your next batch goes out.

LoonaFlow helps maximize inbox placement with warmup, SPF/DKIM/DMARC guidance, sending windows, and smart throttling. No platform can guarantee 100%, but consistent warmup, clean lists, and relevant messaging typically improve placement over time.

They're automatically skipped for outreach. LoonaFlow only includes businesses with a findable, non-personal email address, so your list stays clean and your sending stays compliant.

Free Tier ($0, 200 leads/month), Starter ($14/month, 1,000 leads), Growth ($35/month, 3,000 leads), Scale ($79/month, 7,000 leads), and Enterprise (custom pricing, 10,000+ leads). Every paid plan includes email warmup and basic analytics; Enterprise adds priority support and an agency dashboard.

Absolutely. Subscriptions are month-to-month — cancel anytime from your dashboard. No hidden fees.

Yes, you can upgrade or downgrade from your dashboard at any time as your lead volume and sending needs change.

Yes — the Free Tier is free forever, not a time-limited trial. It's meant for testing the full workflow (sourcing, downloading, and even sending a small campaign) before committing to a paid plan.

LoonaFlow is built to support GDPR-friendly workflows: lawful-basis outreach (typically legitimate interest for B2B), clear opt-out handling with suppression lists, data minimization (skipping personal/free emails), and a Data Processing Addendum (DPA) available on request. Customers remain responsible for how they contact recipients in their own markets.

Publicly available business listings on Google Maps and trusted third-party directories — the same information anyone can already find by searching Google Maps themselves. LoonaFlow doesn't scrape personal profiles or private data.

Yes. LoonaFlow maintains suppression lists so recipients who opt out or unsubscribe won't be contacted again in future campaigns.

No. Lists you source are yours — LoonaFlow doesn't resell or share the leads or contact data you generate with other customers.

Reach out any time from the Contact page, or email support directly — Enterprise customers get priority support.

Enterprise plans include an agency dashboard built for teams managing multiple clients or campaigns. Reach out via Contact to discuss team access.

Your account and its data remain accessible if you downgrade to the Free Tier. If you'd like your data fully deleted after cancellation, contact support and we'll take care of it.